RescuEAN Limited - Terms and Conditions
Your Bank Details:
Payment security is of the utmost importance to us. All payment information is encrypted using industry standard SSL (secure socket layer) encryption technology via the world-wide accepted credit handling facilities. A ‘lock’ appears in the corner of your screen on the payment site to tell you that all sensitive datum is being transmitted securely. PayPal, WorldPay and Streamline are our credit/debit card handling agencies - for the time being.
Your Personal Details:
Our site does not require registration, so you do not need to provide us with any details you do not wish to give other than those necessary for purchase, delivery and payment. We believe that your right to privacy is very important, even on the Internet, so we will never sell or pass on your details to any third parties.
Children’s protection:
RescuEAN does not sell products for purchase by children. However, they may safely browse the site’s content but a credit or debit card is required for actual purchase. RescuEAN relies on the integrity of its customers and the details that are entered. If you submit an order/purchase, by doing so - you confirm that the information that you provide is correct.
Acceptance of Orders
All purchases via our website are acknowledged by email as soon as possible after their submission (allowing for weekends) and are subject to our express acceptance and payment receipt confirmation in a second email - within five days - which will show the estimated shipping date. No order placed by the Customer shall be deemed to be accepted by the Company until the Company issues a final shipment notification e-mail to the Customer when it is deemed the purchase has been finalised and the payment taken in full. All orders are fulfilled subject to these terms and conditions of sale unless otherwise varied by an agreement in writing.
It may not be possible for the Company to accept orders for delivery to certain countries – our acknowledgement e-mail will advise and the payment authority received will be instantly refunded to its source.
Goods sold on our website may only be sold to persons aged 18 or over. In placing an order for any such goods, the Customer represents and warrants that they are at least 18 years old. We reserve the right to refuse any order where we are in doubt or where satisfactory proof of age has not been provided when requested.
In addition, it is the Customers responsibility to ensure that they hold any relevant scuba qualifications from a recognised scuba training organisation before placing an order or purchase.
Carriage, Postage and Packing
Charges are made for all delivery options except where detailed otherwise and will be invoiced to customers at the prevailing rate as shown on our website. The prices quoted are for delivery to the UK.
For other destinations, email sales@rescuean for P&P confirmation.
Shipments, for the time being, will be by Parcel2Go, Royal Mail Recorded Delivery , Royal Mail International Signed for or Airsure – all having insurance included up to £100.00 (or currency equivalent). Delivery times vary from 24/48 hours in the UK to 4/6 days for Europe and 6/8 days for the rest of the world.
Shipments, for the time being, will be by Parcel2Go, Royal Mail Recorded Delivery , Royal Mail International Signed for or Airsure – all having insurance included up to £100.00 (or currency equivalent). Delivery times vary from 24/48 hours in the UK to 4/6 days for Europe and 6/8 days for the rest of the world.
If you, the Customer, request any other special delivery services, additional charges to cover the full costs of these services will apply. Please contact us by email to customerservices@rescuean.com with any special delivery requests before ordering.
For delivery outside the EEC, custom duties and any local sales taxes are the total responsibility of the buyer.
For delivery outside the EEC, custom duties and any local sales taxes are the total responsibility of the buyer.
Product Pricing
The goods are invoiced at the price shown on your order form and will be confirmed in our acknowledgement e-mail. Payment is in UK Sterling.
